FAQ
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While not required, making an appointment in advance allows us to guide you more smoothly on the day of your visit.
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You can make an appointment via WhatsApp, LINE, WeChat, email, or phone. QR codes are available on our website.
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If you have an appointment, we can generally guide you smoothly. However, please note that you may have to wait depending on the situation of the day.
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Absolutely. Our English-speaking medical concierge will support you throughout your visit. We also use a medical translation app that supports 33 languages.
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Please bring your passport (or ID card) and information regarding any medications you are currently taking (if applicable).
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Yes. X-ray examinations are available at our clinic.
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Yes. We offer testing for both influenza and COVID-19, and results are available on the same day.
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Yes. We provide testing for sexually transmitted infections, including chlamydia and gonorrhea.
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Yes. We currently offer rabies and tetanus vaccines, among others. Please feel free to ask us about other vaccines.
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Yes. Please consult our medical staff for details.
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Yes. We accept VISA, JCB, Mastercard, American Express, Diners Club, and UnionPay.
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Yes. We will issue an English medical certificate and receipt. Please pay at the clinic first and then submit the claim to your insurance company.
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Yes. We offer both standard and electric wheelchairs. Availability is limited, so please contact us in advance.